Retention University 201: Non-traditional Advertising
Andrew Wolfe - By taking a totally different look at advertising you can have higher retention rates with lower out of pocket expenses...
Andrew Wolfe - By taking a totally different look at advertising you can have higher retention rates with lower out of pocket expenses...
Greg Goebel - Whether franchise or independent dealer, whether exotic car dealer or buy-here pay-here, they all depend on the sale of used vehicles to drive their generally significant profits ...
Greg Goebel - In your dealership you have to give talented people,...the ability to overcome that fear of doing things differently ...
Jim Jackson - People... are looking for a new and higher purpose, desiring a new vision and eager to take advantage of change ...
Thomas B. Hudson, Esq. - If you want to institute a spot delivery procedure that is an invitation to a lawsuit, just follow the following handy-dandy directions...
David Keller - The independent dealer has many choices when deciding what their accounting department should look like...
Richard Libin - Being “people broke” is a critical limiting factor for growth as dealers look to expand and acquire additional stores. As many mega-dealers have learned, it takes ...
Mark Rankin - Contemporary software provides a score on each vehicle, helping you make the best “buy or sell” decision.
Sean Wolfington - All that a person achieves and all that he or she fails to achieve is the direct result of the clarity and the fuel of his or her own thoughts. Fuel comes in two varieties: positive and negative ...
Sean Wolfington - High achievement drive can fuel a person’s persistence, and with that comes a dogged determination and a never-give up attitude ...
Sean Wolfington - To gain clarity, it helps to ask the following questions: When you say “more,” how many more? ...
Sean Wolfington - Emotional intelligence produces traits like stability, persistence, steadiness, even-tempered control and the ability to deal with rejection ...
Sean Wolfington - Social skills are more about asking questions, listening, understanding, having empathy and a genuine desire to serve ...
Rex Collins - Dealers should remember that a technician is supposed to perform the appropriate documentation, not a service advisor.
Rex Collins - Internal theft is big business. It is estimated that the cost to each employer is $9 per day per employee...
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