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EEOC Says BMW Dealer Discriminated Against Older Workers

The federal Equal Employment Opportunity Commission says BMW Cleveland violated the Age Discrimination in Employment Act when it terminated two older salesmen and failed to rehire a former service manager.

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4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

Lafferty, Brawn Get New GM Roles at Manheim Auctions

Manheim has promoted Eddie Lafferty to general manager of Manheim Seattle and named Danny Brawn as Lafferty’s replacement in the same position at Manheim Nevada.

JDP: Sales Accelerate on Record-High Q3 Incentives

J.D. Power and LMC Automotive analysts predict that, despite a slow start to 2019 and a short September, third-quarter new-vehicle sales will rebound on the strength of a 6% increase in factory incentive spending.

FCA to Pay $40M Fine for ‘Cookie Jar’ Sales Reports

FCA US and Fiat Chrysler Automobiles will pay $40 million to settle charges leveled by the SEC, which accused the automaker of misleading investors by falsifying monthly sales reports to maintain the appearance of monthly gains.

KAR Auction Services Is Now KAR Global

Executives said a wave of acquisitions and new offerings prompted the name change, saying dealers and other automotive industry users are increasingly demanding ‘global’ solutions.

Is Your Store Suffering From Cultural Lag?

Dealers must find a new unique selling proposition in a market driven by highly informed car buyers who already know your price and are more likely to be swayed by value.

DealerSocket Adds People Power to RevenueRadar

DealerSocket’s predictive marketing tool is now backed by a team of Strategic Growth Managers offering personal support to help auto dealers engage more customers.

Mystery Surrounds Seattle Dealership Closures

Five motorcycle dealerships owned by Microsoft executive Howard Crow were suddenly shuttered last week. Managers and staff have returned, without pay, to open the doors and deliver or return bikes to bewildered customers.

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Study: Dealers and Car Buyers Want New Tech, Dealership Staff Resistant

A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.

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