Stats and Trends for 2020 Holiday Customer Service Strategies
A quarter of companies are seeing higher sales with self-service materials and chat.
A quarter of companies are seeing higher sales with self-service materials and chat.
Chrysler, Dodge, Jeep®, Ram, Fiat and Alfa Romeo franchise dealers now have another option for their Dealer Management System provider.
These two large brands in the electronic vehicle registration space are combining forces to provide an enhanced and faster vehicle registration experience for car buyers in all 50 states.
Westlake is one of the largest automotive lenders in the U.S. with nearly $12 billion in assets under management, and provides indirect financing through a network of over 20,000 new and used car dealerships throughout the U.S.
Marketplace 2.0 user experience delivers more streamlined interface, customized alerts and real-time notifications on auction activity.
The synergistic operational restructuring follows AUL’s implementation of leading edge technologies and platforms to deliver a superior customer experience.
Black Book recently published an update to their weekly COVID-19 Market Insights report.
The addition of Dealer Daily integrations provides Toyota dealers a new DMS choice with modern security, mobility and accessibility. Lexus integration anticipated in Q1 2021.
McDuffee brings more than two decades of auto industry innovation and helping dealers leverage data and digital technologies in their sales, marketing, and service strategies.
Dealerships that participated in the 2020 pilot program saw cost recovery increases of 114% and rental fleet utilization rates above 85%.
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