February was another record-breaking month, with the Retention Index reaching 130 points for the first time. All segments saw an increase in the Index with Full-Size pickups leading the way – that segment stands 23% higher than it was in February of 2020.
According to the J.D. Power 2021 U.S. Automotive Commercial Lending Satisfaction Study, the difference between good and great dealer-lender relationships comes down to four key steps.
Vehicle insurance is now an automated part of the Darwin F&I process.
New VolkswagenDirect and AudiDirect websites enable dealers to purchase fresh, off-lease inventory to stock their lots.
In today’s dealership environment, strong data is the play. But keep in mind, it’s not just technology, it’s about the dealership experience.