Are Your Customers Smarter Than Your Salespeople?
Your sales pros need access to as much vehicle information as their customers do.
Your sales pros need access to as much vehicle information as their customers do.
The digital retailing solution provider will use its new funding to expand its dealership network and develop more features to streamline the car-ownership experience, officials said.
The firm's white paper sheds light on the disconnect between consumers and many dealers when it comes to trade appraisals. It also explores what’s at stake when a consumer introduces a trade-in as a part of the transaction.
Thanks to declining car sales and the popularity of SUVs, July's average transaction price increased by $573 from a year ago to $34,721.
Five days after announcing a ‘stunning victory’ in its antitrust suit against CDK and Reynolds, Authenticom today learned it will have to wait seven days to see if the Seventh Circuit will hear the DMS providers’ appeal of the preliminary injunction confirmed on Friday by the federal court judge hearing its suit.
SouthwestRe has updated its TruckGuard program and launched the TruckGuard Dealer-Certified Limited Warranty program.
The F&I products provider successfully completed its third annual SSAE 16 (SOC 1) Type II industry-standards audit.
Powered by The Work Number from Equifax Workforce Solutions, the firm’s new Income PreCheck product is designed to improve the consumer experience by making the transaction process seamless with fewer roadblocks to financing.
The compliance solutions provider will provide these expanded services through LenderLive Compliance Solution, a new line of business that will offer both bundled and a la carte services to vehicle finance companies, credit unions, community banks, and regional banks.
A federal court judge declared last Friday that Reynolds and CDK can’t prevent Authenticom from providing services to dealers who, as of May 1, have authorized its data integration services. The ruling was issued as the judge entered the final form of his preliminary injunction in Authenticom’s antitrust suit against the two DMS providers.
A new study from Netsertive finds two-thirds of car buyers visit only one or two dealerships but fewer than half know which brand they want when they start searching online.
The day Republicans introduced joint resolutions in both houses aimed at blocking the Consumer Financial Protection Bureau’s new arbitration rule, a bureau staffer noted in a blog post that the regulator isn't done writing, issuing and finalizing rules.
The South Korean OEM placed two models in Kelley Blue Book’s rankings of the 10 Most Awarded Cars of 2017 and earned a spot on KBB’s 10 Most Awarded Brands list.
The U.S. House passed a joint resolution of disapproval under the Congressional Rule Act to block the CFPB’s rule banning mandatory arbitration clauses in finance contracts. The resolution now needs Senate approval and the president’s signature to repeal the rule, which industry insiders say could impact the sale of F&I products.
The latest edition of J.D. Power’s APEAL Index shows a nine-point increase from last year’s report.
Kelley Blue Book editors rank and comment on the 10 Best Back-to-School Cars for 2019, all starting at around $20,000 or less and still available on new-car lots.
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