Infographic: When Dealers Rely on Outdated Methods
A new infographic from Zendesk illustrates the benefits an upgraded customer communications strategy delivers to the front desk and BDC, sales, showroom, and service.
A new infographic from Zendesk illustrates the benefits an upgraded customer communications strategy delivers to the front desk and BDC, sales, showroom, and service.
The only Tesla dealership in Cleveland and one of two Tesla service centers in Ohio has been listed for sale by B+E.
Ricart Automotive announced the acquisition of all three of A.D. Farrow Co.’s Columbus, Ohio-area Harley-Davidson franchises.
New IRS rules have sparked a downward trend in refund amounts, threatening the loss of an annual catalyst for used-car sales.
The Toyota Supra returns to U.S. dealerships in mid-2019 after a 21-year absence, evoking nostalgia for a lineage of racers that stretches back to the 1967 2000 GT.
Nissan made the Sentra America’s most affordable lease vehicle in January and lowered the average cost to lease a new Altima by 20%.
Betson Enterprises has released ‘Arcades Draw Customers and Make Money,’ a new report charting the emerging trend of in-dealership arcades and game rooms.
Former dealer opens up about the sale of his auto group and urges colleagues to consider the transactional demands of a sale and the emotional impact of unwinding yourself from the business you have built.
The Dealers’ Forum online auto auction platform has rebranded as CarWave, promising a revamped website and user experience.
Towbin Motorcars announced the introduction of Karma Automotive to Nevada with the grand opening of a Las Vegas store.
Former U.S. Congressman John David Dingell Jr. has died, leaving a legacy of service to his Michigan district, advocacy for the U.S. auto industry, and pivotal roles in sweeping federal legislation.
AUL Corp. announced the promotion of ‘rising star’ Deonna Frank to the position of manager of operations and cancelations.
Swapalease.com registered a slight dropoff in credit applications in January, coinciding with the marketplace’s lowest approval rate since May 2018.
Black Book’s Used Vehicle Retention Index declined nearly across the board for the second consecutive month in January, offset by modest gains in the compact and mid-size segments.
Executives and analysts with Cox Automotive listed Kia, Toyota, and Hyundai among the factories whose Super Bowl car commercials sparked interest and traffic among car buyers.
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