Stop Wasting Your Service Manager’s Time
If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your fixed ops revenue soar.
If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your fixed ops revenue soar.
Use this seven-point checklist to find lost fixed ops revenue and guarantee every sold customer will return to your dealership for maintenance and repairs.
Dealer software expert lists three steps you can take today to improve the way your inventory is sourced, cataloged, and appraised.
Top trainer says it’s time for F&I professionals — particularly the vets — to let go of the past and embrace the changes facing automotive finance and protection products.
Some states, including Minnesota, permit ‘as is’ sales with no written warranty and an exclusion of implied warranties. No state, including Minnesota, permits fraud.
Clear communication, an ironclad process, and managerial teamwork can make firing dealership employees easier and reduce the risk of wrongful termination lawsuits.
When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet and exceed their goals.
Critical thinking, sales and F&I training, and customer satisfaction are just a few victims of the wave of technology that has completely engulfed many auto dealerships.
Sales Pro of the Month Tony Ortega regularly reaches the 30-car mark at Mercedes-Benz of Plano (Texas).
Hudson explains why arbitration agreements are no substitute for frond-end compliance.
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