To Capture Millennials’ Car-Buying Interest, Dealers Must Adapt to Their Needs
When dealers embrace an open and flexible purchase process, they open the opportunity to deliver a very Apple-like shopping experience to every customer.
When dealers embrace an open and flexible purchase process, they open the opportunity to deliver a very Apple-like shopping experience to every customer.
As you look at better serving your customers, consider using your CRM in new ways and for better customer insights.
NADA economist forecasts supply chain challenges, including the chip shortage, will persist well into 2022.
Jimmy Atkinson, CEO of AUL Corp., predicts quick changes are required to position dealers and manufacturers for the future as the automotive industry reinvents itself post-pandemic.
Augmented reality and digital platforms may augment dealership sales, but experts say they will not replace physical showrooms.
Expert shares five ways dealerships can leverage technology and data in order to be well positioned to cushion the impact of potential reduced service profitability caused by the EV wave.
As the automotive industry spins its wheels waiting for chips, analysts say the road to correcting the chip shortage won’t clear until at least 2022.
Research highlights how to get customers to return after the sale.
Pirate ships, and we all know a few, are an “everyman for themselves” environment. Cruise ships on the other hand, have well-established processes.
While it’s true that disruptors have taken some pre-owned market share from dealers, there is nothing these retail outlets are doing that dealerships can’t do even better.
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