Service With A Smile: Building A New Service Department
Terran Lamp - “Figuring out how people wanted to be treated and what needs to be done played a huge role in structuring and fixing the service department...”
Terran Lamp - “Figuring out how people wanted to be treated and what needs to be done played a huge role in structuring and fixing the service department...”
Terran Lamp - Switching from one business model to another can sometimes pay big dividends. Jay Mealey, General Manager of Sport Mitsubishi explains how big, “When we changed our business model, we went from making ...
Terran Lamp - Townsend’s professional attitude and commitment to his customers are evident throughout the entire sales process...
Stuart Landsverk - ... You need to be a big success in the used car business to make a store net out. There are plenty of new car dealers who are used car dealers by default ...
Stuart Landsverk - ... you only get one chance at a first impression, so it was important to get things as right as possible the first time.
Stuart Landsverk - How do dealerships win when the manufacturer effectively cuts your margin to one to two percent of the vehicle invoice? ...
Rob Chesney - Today, eBay Motors is all Lunn knows. Car Club USA, located in Hollywood, Fla., currently sells almost all ... eBay Motors...
Rob Chesney - “What started out as listing a couple of vehicles per week as a test quickly turned into sales of 10 to 15 vehicles per week...”
Kyle Miller - When the modern consumer steps into your showroom two things are certain: one, they would rather be sitting in the dentist chair than dealing with a car salesman and two, under no circumstance are they buying a car today, period ...
Greg Goebel - By the numbers, Wheel City Auto Sales retails about 120 units per month, 90 via BHPH and another 30 via special finance, a market they entered in late 2002.
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