Articles

Wise Decisions This Year

Harlene Doane - The decisions to slash personnel may have the biggest long-term impact on many dealerships and it might not create the anticipated effect. In the short run, it does reduce expenses ...

A Half Hour Can Save the Farm

Hal Scott - Success today requires strong fixed coverage. Your service, quick service, parts, body and detail departments have to be “dialed-in.” Adding 0.5 hours to each repair order in service, quick service and body shop is not just...

Moving Toward Excellence

Jim Jackson - He was as profound in his thinking as he was in his execution and so focused on his vision that strategies were in place to correct actions that could be counter-productive to the vision. His belief in being sovereign was so strong, he actually created cooperation with ...

Protecting your Reputation Onlne

Jim Rucker - Taking the steps necessary to defend your reputation and make it stronger on the search engines could be the difference between you getting a sale and your competitors getting that sale...

Five Key Elements to F&I Revenue

Kirk Manzo - With volume scarce, the F&I office becomes critical to operational cash flow for the dealership’s very existence. F&I managers become key players and must ensure they are consistent in their process to extract maximum revenue from each...

Looking Back Before Moving Forward

Ryan Linnehan - They say, “Hindsight is 20/20.” Well, I’m not sure who “they” are, but “they” do bring up a good point. The passage of time will often provide us with a new perspective as we review the results of what has already happened. Not only that, but ...

Dealer Web Sites Gain Traction

Jason Ezell - With 52 percent of shoppers visiting dealership Web sites, dealership Web sites are now the second most visited sites by automotive Internet shoppers during their buying process ...

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